The surprising lesson of a strip mall sushi spot

There’s a little sushi place in a strip mall near me that hardly ever seems open.

And there’s hardly anyone in it when it is open.

I assumed it was a failing business.

Turns out…

It’s a Michelin-rated restaurant.

Rave reviews on Yelp.

Only an omakase menu.

Only seats 8 people.

Only takes reservations by phone.

No website.

An expensive – and I assume memorable – experience.

It’s a far cry from failing.

But a good reminder we have no clue what’s going on in most businesses.

Especially online ones.

That person you think is killing it may be losing a fortune.

And the one you see getting crickets on their LinkedIn posts may be cashing huge checks at their bank.

You can’t judge a book by its cover.

(Or a business by its LinkedIn posts.)

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